ISO 9001 sets out the criteria for a quality management system. It can be used by any organization of any size, of any industry and field of activity. There are over one million companies and organizations in over 170 countries certified to ISO 9001.
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ISO 9001 Consulting
What is ISO 9001?
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
Requirements of ISO 9001
- Scope
- Normative Reference
- Terms and Definitions
- Context of the Organization
- Leadership
- Planning for the Quality Management System
- Support
- Operation
- Performance Evaluation
- Improvement
Benefits of ISO 9001
- Improved operational efficiency
- Reduced costs
- Reduce customer complaint and enhance customer satisfaction
- Access to new markets
- Consistency of output
- International recognition through ISO 9001 certification by accredited certification body
ISO 9001 is the ultimate global benchmark for quality management.
It is a critical tool for boosting your company’s success, profitability and market potential. ISO 9001 will better equip your business to meet every client requirement, improve client focus throughout and a host of other benefits, such as:
- Improve competitiveness leading to a higher profit potential
- Increase your market potential, and open your business up to larger clients.
- Streamline efficiency, cost containment and savings
- Improve your consistency and information flow
- Improve your employee motivation
- Improve time management, service and performance to the highest level
- Improve your businesses customer service
- Improve accountability and traceability
ISO 9001 will help you measure your business proficiency in key areas such as:
- High quality management systems
- Improved customer service
- Staff motivation
- Continual improvement
Kazami Group can help your organization:
- To obtain initial ISO 9001 certification with full support in guidance, coaching, and supervision of the whole project until achieving ISO 9001 certification.
To maintain existing ISO 9001 certification by providing an annual maintenance program in the verification of the status of the quality management system including training of employees and close out of the Certification Body audit findings. - To assist in carrying out the 1st party audit i.e. internal audit for a busy organization to fulfill the mandatory requirements of ISO 9001.
- To represent the company to carry out a second party audit on its suppliers against ISO 9001 requirements for the objective of ensuring suppliers continually supplying the conformance goods to the company.
- To provide training to maintain your staff knowledge in ISO 9001 and increase his/her awareness of producing quality products/services that lower the cost of quality for the company.
QMS Review and Gap Analysis
At any stage in your QMS (ISO 9001) implementation process, we can conduct a review on your present status in QMS processes, documentation and procedure and hedge these against your growth goals and best practices. This we do through the provision of advice impartially and objectively. We can then assist you in determining your goals in QMS and the critical path to achieve them.
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QMS Development and Implementation
- Benchmarking your objectives in QMS with the overall objectives of your organization
- Selection and upgrading the skills of staff who will be your key QMS implementers
- Creating a Quality Manual through the determination and documentation of the organization’s quality procedures
- Selection of the preferred certification body for your organization
- Preparation of the documents necessary for your QMS certification submission.
- Consulting on QMS’s softer aspects to ascertain stakeholder rapport and acceptance
- These tasks can be carried out by Kazami consultants or we can furnish you with the appropriate support and guidance to establish and implement a solid system.
ISO Auditing Services
The ISO Auditing Services that we can provide will include an audit of the organization’s management systems, those of your management of suppliers and pre-assessment auditing to ascertain compliance with the requirements of the certification bodies.
Ongoing support and guidance
In our ISO 9001 Consulting Services, we offer any level of support that you may need however much or little as it may be. Should you require an introductory course on skills in either or all topics, or if you need to upgrade your existing systems, or to take advantage in our ISO 9001 Consulting services and proven expertise.